This company doesn't value it's employee's the way it claims to - Designer Lower Employee Review

2.0
Feb 4, 2022
Recommend
CEO approval
Business Outlook

Pros

The best part of this job was the people. I had the opportunity of working with some of the most talented, kind, and hardworking people I've ever met. If anything, this is what made it hard to leave. Who you work with is important, you spend a lot of time with those people, the Lower marketing team is blessed with some pretty wonderful people.

Cons

It's important to work with good people but at the end of the day, that wasn't enough to keep me. I left Lower about four months ago now. I didn't write a detailed review right away because I needed the last four months to debrief from the experience and heal from the stress. I was hired right out of school and at the time it seemed like the perfect place to start my design career. I quickly learned that wasn't true. I was told that I was sought out for my skills in branding and brand strategy and that I would be working on building out a brand guideline as well as helping to add structure and strategy to both internal and external brand marketing assets. While at Lower I designed employee merch, ordered merch, designed & ordered fixtures for an in-office merch shop, folded hundreds of shirts, and assisted in designing a few marketing materials. I essentially became the merch & vendor relations person. I wasn't doing what I was hired to do. Yes, I was fresh out of college and I'm down to be a team player, you don't get to only work on the things you want to do all of the time. The problem was I wasn't working on anything that I was told I would be. My primary job became merch designer and retail strategist. Along with this I never received a formal job description which I now realize is because the team has no structure, they just need hands. On top of this, the work/life balance was pretty awful. The team's hours are 9-5:30 but there were many evenings and weekends where I was not only asked but expected to be working from home. I'm all for getting things done and I fully understand that every once in a while there's a big deadline and the team might need to work over a little to hit it. At Lower though, everything is always a big deal meaning this isn't a once-in-a-while thing. It was a consistent expectation that was fully self-imposed by management.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

avatar
Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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