Needs Improvement... - Loan Processor Lower Employee Review

1.0
Apr 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Mismanaged direction for growth here...

Cons

mismanagement of direction for growth. managers are placed in high level positions & clearly shouldn't be in those positions. the managers say one thing & go behind your back in the next moment. micro management is unbelievable!!! they don't trust that the employees are all adults & can work independently. managers say they assist you, but they don't have the answers. you suggest something & they take your idea & run with it. they don't give props to the person who suggested it. they say they want employee input, yet they don't do anything to help the situation. they don't live by their core values. i know we're in an at-will state, but c'mon, give us some warning before you fire us.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

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Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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