Don't Buy Into Their Scheme - Anonymous employee Lower Employee Review

1.0
May 20, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There truly are some great people who work for this terribly managed company. You will make some great friends once you find those people. They will also teach you the fundamentals of mortgages...which you can then take to a competitor and put to a much better and more lucrative use.

Cons

MANAGEMENT: I worked at Lower for years, and I still can't honestly say what the companies end goals are. They seem to be changing constantly. The management continually disregards their employees concerns and well-being, and they never provide any clear direction. When direction is provided, it is commonly the opposite of what you were told two weeks ago. And if you don't get things right the first time, prepare to be reprimanded (sometimes publicly in front of all your colleagues), or you may just be fired instead to help balance their books. There are also constant layoffs, and senior management will straight up lie to you as a means to their shady end. Also I will reiterate what others have said...JUST BECAUSE SOMEONE IS GOOD AT A POSITION DOESN'T MEAN THEY WILL BE A GOOD MANAGER. COMPENSATION AND BENEFITS: The compensation may seem great for someone just out of college, but it is atrocious compared to industry standards. The "salary" in sales is really just a draw, and operational staff are incredibly underpaid for the amount of work and stress that they must endure everyday. While my pay was comfortable, it was in no way worth it. Your pay structure will also change suddenly and frequently, and some "promotions" are realistically a pay cut to do more work. The benefits are also absolutely atrocious....you will never retire based on their 401k match. CULTURE: They love to make edgy posts on their social media page to give off the image that they are a hip Fintech start up, but this is not the case at all. There are pool tables and other recreational spaces in the office, but good luck trying to take a break to use them. You get reprimanded if you are away from your desk for more than 10 minutes...good luck playing a game of pool. The morale in the office is also just sad. Everyone is miserable and talks about it all the time (or they are too scared to talk about it in fear of being fired). On the sales side of things, it is a total frat bro kool-aid culture. Unless you are drinking the kool-aid, you will be an outcast and feel unwelcomed. WORK/LIFE BALANCE: There really is none. You are expected to always be available (but clocking OT is a big no no...). It is astounding how much work you will do and not be compensated for at this place. The company uses stress as a motivator and in many ways encourages a stressed out work day which inevitably bleeds into your home life. You are basically left with a choice at Lower - either maintain a work/life balance and face the consequences for it, or give up on most things outside of work that make you happy.

avatar
Lower Response
3y
Thank you for the feedback. We take input from former and current employees into consideration when shaping our business policies and procedures. We are a mission driven company, the main goal being to help as many people as possible generate wealth through homeownership. We do this through any number of our services from financial readiness, cash backed offers, our network of real estate agents or any of our mortgage services. We are proud to take top performers and offer them career progression into management opportunities and provide them with all the tools and resources they need to help their teams succeed. We wish you the best in your career!

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

avatar
Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

1
See reviews by: Helpful|Rating|Date|All