Everything else.
Pay: Was told time and time again, that we were paid a base salary. Incorrect we were paid hourly. Which severely impacts your income when the expectation is that you work outside your working hours and aren’t compensated for it. We were actually told that we would not get paid overtime as your bonus would your payout. This is fine if your salaries, not hourly. This caused a severe reduction in earned income.
Only 40 hours of PTO. That includes sick, vacation or personal time. If you have a life or kids, they won’t see you or you won’t get paid.
Work place: though the atmosphere is fun and energetic below it there is cliques, backstabbing, malicious slander, sexual misconduct, gossip and management that need training in HR policies. Too often employee who has lives outside the office were condemned or viewed as the week link in the team. Ultimately we left this company feeling as though it was a sorority/fraternity house with a financial mission.
Products for customers: time and time again, it was preached that we were helping people achieve homeownership. And for very qualified people that is true. As long as you have the money in place via gift or savings you can get a loan with Lower. Lower of little to no down payment assistance with outside orgs. This was seen as to cumbersome to the employees, so tell those customers go somewhere else. I’m sure that unintentionally this leads to hosting disparities I’m certain demographics. They also see it as a waste of time to handle lower loan amounts and if you do a loan under 100k, based on there pay structure it might be.
Employment practices: when you look at the company with the eye test, minorities aren’t a part of management positions and make up only a unrealistic margin of the overall employment numbers. There is no diversity of color or thought within Lower.
