If you're considering a job here, you made a good call looking at reviews. Now run far, far away - Senior Loan Officer Lower Employee Review

1.0
Jun 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Used to have a fun environment SOLELY due to coworkers making the best of the grim atmosphere, but all have been laid off or quit.

Cons

Stuck at base pay. Even if you are a skilled salesman (if you are, go somewhere else), there is no way to generate more than an annual 2-3k more than your base pay here (which is abysmal, considering the current economic climate and the lack of work from home options) Mass firings mean more work for you. As lower digs itself into a hole, they will fire departments on a whim, some of which were hired only months prior. When these poor people have been completely juiced from their effort and loyalty, management will give their old responsibilities to YOU to handle, with no compensation increase. Greasy managers. Get ready to be lied to, manipulated, gaslit, blame for KPIs out of your control, and then witness management play favorites from day-to-day. Blind loyalty is paraded around as a virtue, while questioning anything puts you under scrutiny and earns you a one-way-ticket to being let go. Ironic that they claim to welcome free thinkers, because any mentality other than gulping Kool-Aid is openly mocked by higher ups. There's so much more to say, and if there weren't already some other honest reviews on here I would go into more depth, but you probably get the bigger picture by now. All the 5 star reviews on here were made 1-2 years ago when the company didn't have investors, and business was handled honestly. A lot changed, making Lower.com the worst job I've ever had in my professional career, and every day I'm happy I made it out. I wasn't fired like some people here, I quit on my own will. These negative reviews aren't all from people lashing out because they got burned, a lot of us truly "bought in" and dedicated months if not years into this company only to be treated like a fast food employee. Don't believe their social media team (although they admittedly do a phenomenal job of hyping this place up - too bad it's 99% lies), you either get out before it's too late or you become a miserable drone that mocks anyone who doesn't drink the Kool-Aid.

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Lower Response
3y
We appreciate you taking the time to provide your feedback. We lead with an open door policy and the experiences and feedback form our employees continue to be the catalyst we use for improvement. The experiences you describe are not aligned with our values and I would like to discuss them with you in more detail. Please reach out to me directly at bbettinger@lower.com.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

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Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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