I learned a lot from Lower, but this is why it was time to move on - Loan Officer Lower Employee Review

2.0
Jul 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Overall my experience at Lower was pretty neutral. I learned a ton over the last couple of years I was there. The pros of working at Lower consist of: 1. Flexible schedule after proving yourself to management. It was nice to work from home and go in the office when I wanted to. 2. The friends I made at Lower. I made friends at Lower I will have for life. 3. Learning now to be self-reliant since Loan Officers had a lot of responsibility.

Cons

Lower is still a fairly new company so there is a lot of trial and error, which is understandable. I feel that a lot of the times upper management would try and reinvent the wheel, which to me is not necessary. I think Lower needs to stick to the basics, and learn how to keep their current, top producers happy. Some of the cons I experienced while working at Lower consist of: 1. Being undervalued as a top producer in the company and for the region I was under. This is due to the amount of favoritism upper management expresses toward only certain individuals. 2. The goal post is constantly moved. When you are able to hit a goal for a pay raise or promotion, the goal post moves. This happened to me more than once. 3. If you are offered any sort of “spot bonus” based on performance - there is no written documentation provided to make that “spot bonus” valid. I learned this the hard way when I had to basically beg for a bonus that I earned. 4. Upper management does not sell so they are out of touch when it comes to sales skills and what the loan officers are dealing with. There are no meaningful trainings to improve your skills and management seems to be going through the motions because they have to. 5. Very difficult to feel inspired because a lot of time is wasted on un-meaningful trainings and meetings. 6. Upper management gives you what you deserve as soon as you resign. 7. Realistically not a company you stay at long term if you want to level up in the mortgage industry. More of a starter company, good place to learn the basics of the industry.

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Lower Response
3y
We appreciate you taking the time to share your feedback. We value your feedback and are continuously looking at ways we can improve employee experience and communication. Our founders and many of the senior leadership team cut their teeth in the mortgage industry and understand the challenges of the roles and the industry. Our top producers are who make us a success and we celebrate them at Award Ceremonies and weekly all company calls. We’re happy to hear that you learned a lot while on the team and wish you success in your career!

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

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Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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