0/10 recommend - Anonymous employee Lower Employee Review

1.0
Aug 2, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is not one positive thing I can say.

Cons

I would absolutely never recommend someone to apply at lower. In fact, coming to this company is one of my biggest regrets. The pay levels are terrible. Benefits are awful. There is absolutely no room for growth. Women are treated as second class citizens. Management does not do coaching’s or want their employees to improve, they’d rather fire employees. Every single person on my team is miserable. That really says something when every person I work with hates working at Lower. The CEO is so out of touch with reality it’s embarrassing. The company takes away our leads and then we are consistently getting in trouble because we aren’t taking enough leads. Or we get left with scraps to fight over. SMS transfers are an absolute JOKE. We aren’t given the tools to succeed. We are constantly told about inflation and how our customers need money more than ever, meanwhile, multiple employees are living paycheck to paycheck and/or have second jobs. Employees are absolutely not treated fairly, depending on your job title will depend on your level of favoritism and how many leads you have access to and the quality of lead. This job is, without a doubt, the worst job I’ve had in my entire life. 0/10 recommend lower.com in any level, whether that be as an employer or as an actual mortgage company.

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Lower Response
3y
Thank you for providing your feedback. We strive to be a place that our employees love to work. We would like to hear more about your time with us so far and what we can do to make it a better experience for you. Please contact me directly to set up a time to connect, bbettinger@lower.com or I recommend connecting directly with your Manager or HR. If you would prefer to stay anonymous, please provide feedback at www.lighthouse-services.com/goLower or 443-294-4880.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

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Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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