Pros
No mortgage or financial industry experience necessary. This makes for a great opportunity to learn the basics of the industry and gain the fundamental knowledge necessary to build a career from. Study materials and training provided for licensing process. Some truly great people have worked for this company and many of has have formed meaningful, lasting friendships.
Cons
So many. Started in sales and after a short while the promotion goal was increased. Not only that but the pay scale was also adjusted, lowering the commissions. Alarming considering the lower overall pay in relation to the industry standard. After about 1 ½ years in sales I moved to the operations side of the industry to enhance my knowledge of the process, rules, regulations, and underwriting procedures. My pay was cut once I made this move which really rubbed me the wrong way considering I had been with the company for 2 years at that point. When the pay for my position was raised back to my original level, I was left at the reduced amount. This led to me leading a team that I had built to accommodate an overflow of work and managing employees whose base salary was more than my salary. I requested a raise because of this but was told that wasn’t happening at the time so I transferred to a different team to get out of that dead end position with no opportunity for higher or additional compensation. Blatant favoritism and very much a “frat” culture. Being with the company since the beginning or being a top producer doesn’t make you a good manager, but the company acts like it does. It also seems that the people they want in leadership positions are the “yes men” that will just parrot what upper management says and won’t address the real issues at hand or have their teams backs when expectations are wildly unrealistic. Management refuses to listen to the grievances of the people that are the boots on the ground so that the broken pieces can be fixed and frankly seem content with the constant disconnect between the sales and operations staff, fueling the animosity between them. Mass layoffs. The company completely and totally dropped the ball with that. They assumed that we were dumb and would just blindly trust them when they said people were being let go due to poor performance even though some of those people were top producers. They had multiple layoffs and lied about the reasoning every time except for one of them. Lack of communication between departments, nobody is on the same page. PTO policy is ridiculous and there isn’t enough sick time. 401k match is a joke. The micromanagement is astounding, you will feel like a child sometimes. They have run their good employees into the ground and out the door by overloading them with work and some managers have even taken to threatening positions. No job is safe. They care more about quantity than quality even though they preach the opposite.
