Pros
I’ve met people that I 100% will be in touch with for a long time. Great people that work there and during the “all time low rates” the company really was the place to be of course.
Cons
Lots of areas to touch in but I will keep it simple. The pay you wanted was obtainable when rates were great. The problem was the adjustment when things started to spike. It was like upper management thought it would last forever (it doesn’t work like that). Plus in my region upper management was full of great sales people who frankly had no business managing a group of people. Metrics were constantly increasing during a rate hike and it was physically impossible to demand as much volume that was produced before! After metrics weren’t getting hit was when bad management fell into play by trying to reinvent the wheel and actually threatening jobs. Once that started nobody on the floor was comfortable and resumes across the board were being updated. Micromanaging increased and day to day life suffered. Then layoffs started happening by the masses and it was a scary environment. I pray for the people who are still there. Anyways, the sick/PTO days were combined into 3 weeks. And management would demand us to come into the office even if you fell ill and thought you had Covid… 401k was absurdly low. It feels wrong to keep going on about the bad things that happened here, but read the reviews below and you’ll see it’s a common theme.