You know it's not the same as it was... - Senior Loan Advisor Lower Employee Review

1.0
Sep 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Right now there isn't any worth noting but... Very casual dress code Cheap Lower gear Affordable cafeteria meals Nice office space & outdoor areas

Cons

Filter reviews by most recent. Those are not left out of spite, it really has been that bad. What everyone is saying is true and so I do not repeat the same thing, I will write about my personal feelings as a current employee. There was once a time where this company seemed great, and everyone was happy. I do not know if it was actually as good as it felt, but after about a year of working here the truth began to show. They will blame this on “the market” all they want. It was rough here long before the interest rates went up. Business is business but the way company decisions have been executed could have gone so differently. There is so much sugar coating that happens here. We are told one thing and then the opposite of that happens. All of us who are left have no trust in the company and a lot of people feel burned by this place. I really did think things would be different, I am so disappointed in the way this has turned out. The office has an eerie feeling now, you can see it on everyone’s faces So many talented and hardworking individuals are gone. The ones that are left are all looking for an out. You know it’s bad when people are fired or quit and walk out of the building laughing and smiling. Meanwhile, the rest of us who still have a job here look defeated and depressed. They will tell you when you are hiring that this company is “different”. They will tell you they believe in transparency…they don’t. Everyone is in the dark, I think some of management does have good intentions, but there must be someone behind the scenes pulling the strings who is not looking out for the employees here. I think back to this time last year, and I never imagined coming to work feeling this bad. I honestly don’t know how it can ever be made up to the tenured employees who have stuck it out through this. Even though most of us are grateful for our experiences here, I know a lot of people are still filled with resentment. There are a lot of great people here still, I hope things get better. I would recommend going elsewhere for now.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

avatar
Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

1
See reviews by: Helpful|Rating|Date|All