Managers Need a Reality Check - Anonymous employee Lower Employee Review

2.0
Sep 21, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, remote and took a chance with hiring me on.

Cons

Management in certain departments are unprofessional, hypocritical, unappreciated of hard work others do for them, demeaning and do not know how to manage or help others when help is being asked. Some managers are quick to blame others when something goes wrong without getting all the facts and never takes ownership for their own mistakes. High expectations of perfection which is nearly impossible. Certain managers have been known to speak negatively about other employees to other employees or those outside of the company and have on several occasions been caught telling outside customers, vendors etc. to not send documents or their payments to certain locations because those working at those particular offices, they claim it's a possibility it will get lost when in turn, again, they did not get all the facts of what may or may not even occurred and they def. don't care to listen especially those whom they see as below them or less valued. It's all about power, title and control to these people.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

avatar
Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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