Lower Compensation, Lower Transparency, and Lower Values. - Loan Advisor Lower Employee Review

1.0
Oct 2, 2022
Recommend
CEO approval
Business Outlook

Pros

None. Typically would say co-workers but 90% of the company has been laid off so no longer applicable.

Cons

I am one of the lucky ones that was able to keep my job but still felt compelled to write this based on how poorly this company is ran. - Let's start at the top of the company because that is where culture is made. The CEO and President of the company are great examples of terrible leaders. They were so excited to jump on Friday morning meetings during the refi boom to announce we were breaking records (it was the refi boom...every mortgage company was) but as soon as times got tough they both went M.I.A. Instead of being transparent about the market and soon to come layoffs they put I.T. on the meetings to ramble about nothing. - They lack the ability to see further than 1 month ahead. They made huge business decisions based on the refi boom such as over hiring and spending a lot of money on a stadium name that the majority of Ohio does not care about. For someone that has been in the business since 2008 you would think they could see a bit further into market cycles. - A lot of the employee's are new to the mortgage industry which led to a lot of miscommunication between sales and ops. Both sales and ops were extremely hard working, smart groups but due to lack of training, resources, and experience we'd often blame the other party which was counterproductive. - Before all manager's were cut down a position they were not good manager's to begin with. Most if not all were put there due to their sales performance or how long they've been there, not management skills. - Frat culture with an HR team that ignores very serious allegations and actions by direct manager's. - CEO openly mocked other mortgage companies making layoffs while doing them on the side and claiming we were growing. Business is business but people respect transparency, don't try to hide the facts behind free food, alcohol, and company events. - Cares more about how they look online than how people feel inside the building. If you're ever considering working here please turn around and find somewhere that will value your talent and work!

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

avatar
Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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