No Longer a Good Place to Be - Loan Advisor Lower Employee Review

2.0
Oct 4, 2022
Recommend
CEO approval
Business Outlook

Pros

When times were good, this was a 5-star company to work for. Culture was great, leadership was motivating, and compensation was decent. We provided a top-notch product with impeccable service. This is no longer the case.

Cons

Top-level executives failed to forecast the market shift, even though the average Joe knew for the last 2 years that economic challenges were on the horizon and rates would skyrocket. For the first 3 quarters of 2022, they played it off like it business was still the best it’s ever been, meanwhile, mass layoffs were happening on a regular basis, decent wages became a thing of the past, and products were being discontinued left and right. Our clients were getting an inferior product, at a higher cost, while also receiving horrendous service with little confidence of their loans actually closing. To put it bluntly, when my friends or family asked me to do the loan for their new homes, I suggested they look elsewhere because I care about them. If Lower is still around when the market stabilizes and they start hiring again, do not work for them. It may workout when things are good, but when a challenge comes their way, your experience will go downhill, and that’s assuming they decide to keep you.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

avatar
Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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