Hopefully they survive - Mortgage Loan Officer Lower Employee Review

2.0
Oct 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Initially, around 2019 or so, the company was actually a great place to be. During the early years they truly had a great culture and vision.

Cons

Tried to scale too quickly. Invested in image more than their people (Lower.com field, partnerships that don’t make sense, lots of gimmick-y marketing strategies, etc.). New employment agreements seemingly get sent out monthly, as is indicative of their constant restructuring. They don’t seem to “practice what you preach” - touting founding during a high-rate environment and able to withstand any market conditions, while committing multiple mass layoffs because of “market conditions.” Just to be clear, I resigned prior to the layoffs, but hundreds of my friends from the company were truly left out to dry, which is just wrong for an employer to do.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

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Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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