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      Lower

      Engaged Employer

      Lower reviews

      Fun Environment, Political hierarchy, Not for Families - Mortgage Loan Officer Lower Employee Review

      1.0
      Jan 26, 2023
      Mortgage loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training department was great. Environment fun and challenging. Good experience for inexperienced individuals entering this line of work.

      Cons

      Pay structure not as promised. Was told multiple times but multiple people that pay was based on a salaried structure. This was not true. Pay was based on a hourly rate, though no overtime hours were allowed to be recorded. Overtime was expected and encouraged so much so that people were promoted based in part on their willingness to come in early work late and not be compensated for it. Bonus income was based on a draw, which was confusing and not well explained. Health benefits wildly expensive. Not a good place for individuals with families. Very little diversity.

      avatar
      Lower Response
      3y
      We appreciate your feedback. I'm sorry to hear the pay structure was confusing. If you have any questions related to your pay please reach out to Human Resources. We will take a look at what led to confusion regarding pay. Documentation from HR reflects an hourly rate and Loan Advisors are told to record all hours worked, including any overtime. Many team members receive overtime pay based on their hours worked. Lower's goal is to be a long term best place to work for our team members. We value your feedback.

      Explore other reviews about Lower

      5.0
      Mar 20, 2026
      Sr. loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

      Cons

      - sometimes files take longer than expected to close - unexpected variables in the loan process

      avatar
      Lower Response
      1mo
      Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
      1.0
      Apr 6, 2026
      Mortgage loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

      Cons

      If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

      1
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