Is Lower a good company to work for?

Lower has an overall rating of 3.6 out of 5, based on over 719 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 58% of employees would recommend working at Lower to a friend and 60% have a positive outlook for the business. The best reviews about Lower have been left by employees working as Loan Concierge , Account Manager and Lending Coordinator .

Does Lower pay their employees well?

According to anonymously submitted Glassdoor reviews, Lower employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lower. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Lower?

58% of Lower employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lower 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Lower?

Loan Advisor (146) , Loan Officer (43) , Account Manager (40) , Mortgage Loan Officer (32) , Loan Processor (25) , Lending Coordinator (23) , Senior Loan Officer (22) , Sales Development Representative (SDR) (18) , Senior Loan Advisor (17) , Loan Concierge (14) , Operations (14) , Operations Analyst (12) , Assistant Vice President (8) , Mortgage Loan Processor (8) , Intern (6)

What are the pros of working at Lower according to real employee reviews?

"Great people that work there and during the “all time low rates” the company really was the place to be of course." ((in 77 reviews)); "The pay was decent." ((in 25 reviews)); "fun work environment for employees" ((in 23 reviews)); "Met great coworkers and memories" ((in 21 reviews)); "Good training" ((in 19 reviews))

What are the cons of working at Lower according to real employee reviews?

"The 401k match isn't good" ((in 40 reviews)); "401K benefits could be better" ((in 35 reviews)); "and other lenders that had MASSIVE layoffs." ((in 28 reviews)); "6. Upper management gives you what you deserve as soon as you resign." ((in 26 reviews)); "Work/life balance is absolute 0." ((in 23 reviews))

What are employees saying about Lower layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lower layoffs and their outlook for job security at Lower in 2026.

What are the top reviewed Lower locations?

New Albany , Columbus , Columbia , Brick , Lincoln , Georgetown , Dallas , Houston , Edinburg , Cincinnati , Westerville , Boulder , Denver , Spokane , Baltimore , Pensacola , Sarasota , Ohio , Homeside

Lower reviews

Fear-Based Frat House Full of Bullies - Anonymous employee Lower Employee Review

1.0

Apr 28, 2023

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Slim to none. The only positive experience was meeting a couple of people that became lifelong friends (we've since all left/quit lower as fast as we could).

Cons

Fear-Based Frat House Full of Bullies Lower is quite literally the worst job I've ever had in my entire life. I still think about it and get sick to my stomach. The work expectations were absurd and nearly everyone was overworked and stressed ALL the time. Management was the worst I've ever seen--laughable that they can call themselves managers as they are the most narcissistic, uneducated, out-of-touch, cringy people I've ever met (including “leadership” and the CEO Dan Snyder). Operations were nightmare fuel and it's absolutely NO surprise Lower is tanking so quickly. Myself and many colleagues had/have severe mental health issues as a result of this company. It's painful to know several of my peers literally had to seek medical help from the pressure, toxic environment, and lack of empathy that we were put through. If you're considering working here, please know you're better off working ANYWHERE else. I would have preferred working at a fast food restaurant over this hell hole.

Lower Response

2y

Thank you for taking time to leave a review. While we are glad to hear that Lower brought you some lifelong friends, we are disappointed to hear about your overall experience. We understand that sales can be mentally hard on people. We certainly recognize this may not be the right role or industry for everyone. Our Employee Assistance Program also offers free counseling sessions for anyone that feels that their mental health due to any cause in life may be suffering. The EAP allows employees to talk with a counselor on many topics such as work/life balance, stress, anxiety, life changes, etc. We encourage all employees to use this benefit if they are struggling with mental health. Lower does not tolerate bullying in any form. Our policies are designed to create a safe and respectful workplace for everyone. We are deeply concerned to hear about this and hope that anyone who feels that they have experienced bullying or unfair treatment report it to someone in HR or our anonymous employee hotline immediately.

Explore other reviews about Lower

5.0

Mar 20, 2026

Sr. loan officer

Recommend

CEO approval

Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

Lower Response

1mo

Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.

1.0

Apr 6, 2026

Mortgage loan officer

Recommend

CEO approval

Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

1

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Jobs at Lower

Senior Analyst, Data and Analytics Team

Staff Software Engineer

Sr. Growth Marketing Specialist, Lifecycle

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Fear-Based Frat House Full of Bullies - Anonymous employee Lower Employee Review

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