Is Lower a good company to work for?

Lower has an overall rating of 3.6 out of 5, based on over 719 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 58% of employees would recommend working at Lower to a friend and 60% have a positive outlook for the business. The best reviews about Lower have been left by employees working as Loan Concierge , Account Manager and Lending Coordinator .

Does Lower pay their employees well?

According to anonymously submitted Glassdoor reviews, Lower employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lower. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Lower?

58% of Lower employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lower 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Lower?

Loan Advisor (146) , Loan Officer (43) , Account Manager (40) , Mortgage Loan Officer (32) , Loan Processor (25) , Lending Coordinator (23) , Senior Loan Officer (22) , Sales Development Representative (SDR) (18) , Senior Loan Advisor (17) , Loan Concierge (14) , Operations (14) , Operations Analyst (12) , Assistant Vice President (8) , Mortgage Loan Processor (8) , Intern (6)

What are the pros of working at Lower according to real employee reviews?

"Great people that work there and during the “all time low rates” the company really was the place to be of course." ((in 75 reviews)); "Good training and great job to get a foot in the door" ((in 28 reviews)); "Competitive pay" ((in 24 reviews)); "Met great coworkers and memories" ((in 21 reviews)); "Great work environment and a friendly atmosphere." ((in 18 reviews))

What are the cons of working at Lower according to real employee reviews?

"401k match is low" ((in 40 reviews)); "401K benefits could be better" ((in 36 reviews)); "6. Upper management gives you what you deserve as soon as you resign." ((in 27 reviews)); "Work/life balance is absolute 0." ((in 23 reviews)); "and other lenders that had MASSIVE layoffs." ((in 21 reviews))

What are employees saying about Lower layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lower layoffs and their outlook for job security at Lower in 2026.

What are the top reviewed Lower locations?

New Albany , Columbus , Columbia , Brick , Lincoln , Georgetown , Dallas , Houston , Edinburg , Cincinnati , Westerville , Boulder , Denver , Spokane , Baltimore , Pensacola , Sarasota , Ohio , Homeside

Lower reviews

Everything you hear is true. Get licensed then get out of there. - LCon Lower Employee Review

2.0

Jul 11, 2023

Lcon

Recommend

CEO approval

Business Outlook

Pros

Nice office, some people are decent. You get free crew tickets.

Cons

They’ll let you build friendships with people then cut you loose the first chance they get. I took the job knowing everything that people have said about it, hoping they had changed. I was wrong. They expect you to know enough about mortgages to pass this test within 10 days of you getting hired. Then of course when you don’t pass the second time after a month and a half you get canned. Even if you improve. And They don’t even give you a chance to advocate for yourself. You don’t matter to them. They will replace you with 7 new hires in a week. They’ll fire you for wearing leggings, then say it was because you were late once or twice. You’re able to take the NMLS exam three times in 3 months but for some reason you get two chances with them. And it doesn’t matter if you improve. You get the boot after the second. It’s a revolving door because you get replaced in a heartbeat.

Lower Response

2y

Thank you for leaving a review. We are proud to have an office environment where staff can come to work each day with some of their best friends! We have all of our LCON’s take the test around their 25-30 day mark after the mandatory 20 hour SAFE course that we pay for. We also have a trainer that is solely for our Sales team at the Columbus office that not only helps individuals pass their NMLS exam, but does ongoing training throughout their career with Lower. NMLS does not allow individuals to re-take your 2nd attempt on the test within 30 days of your first failed attempt. Additionally, we do not fire individuals for wearing leggings as it is included in part of our allowed dress code. Lower sets the standards from day 1 for our Loan Concierges so that they know what our expectations are while in their current role, as well as what the expectations are to be promoted into the Loan Advisor role. We understand that our sales roles are fast-paced and not suitable for everyone, but our goal at Lower is to develop high performance Loan Advisors and set them on the path to success.

Explore other reviews about Lower

5.0

Mar 20, 2026

Sr. loan officer

Recommend

CEO approval

Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

Lower Response

1mo

Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.

1.0

Apr 6, 2026

Mortgage loan officer

Recommend

CEO approval

Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

1

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Jobs at Lower

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Billing Operations Specialist

Senior Analyst, Data and Analytics Team

Staff Software Engineer

Lower

Everything you hear is true. Get licensed then get out of there. - LCon Lower Employee Review

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