Sinking Ship - Loan Processor Lower Employee Review

1.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

There are no pros to share

Cons

Over worked, under paid, was asking for promotion for 2+ years and kept getting the run around by different managers

avatar
Lower Response
2y
We understand that our buzzing work environment is not best suited for everyone. Our core values are very important to our company, and demonstrating our values is one of the criteria evaluated during our hiring and promotion decisions. Our expectations and goals are set up front when an individual starts with our company, and they are discussed and re-evaluated each year during our annual review sessions so that all employees know what is expected. These annual reviews are also a great time to be able to discuss career projection and how you feel that your manager can best support you in achieving your goals as well as keeping a balanced workload. Nonetheless, we appreciate your time taken to leave a review and we are sorry to hear your experience with Lower is not what you had hoped for.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

avatar
Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

1
See reviews by: Helpful|Rating|Date|All