Had Real Potential, But Lacked Diversity - Licensed Mortgage Loan Originator Lower Employee Review

3.0
Sep 14, 2023
Recommend
CEO approval
Business Outlook

Pros

This job could be what you make of it because it is sales based and if you work hard you could potentially make a lot of money. There was a mix of WFH and in-office days. For the first 30-60 days you have a lot of training and help to succeed in getting the proper licensing.

Cons

Sadly it felt like you were thrown into the deep end after the first 60 days and left to sink or swim on your own. Incredibly high-stress environment while dealing with large financial decisions with clients. The Columbia office was also not very diverse, which definitely affected the working atmosphere.

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Lower Response
2y
Thank you for your feedback. Our training team works hard to give our teams the proper tools and resources to set them up for a successful career at Lower, and we are happy to hear that you valued the training you had received. We do understand that our fast-paced work environment can be challenging for some individuals, which is why our managers have an open-door policy so that employees may go to them at any time with any concerns they are facing within their roles. Our training team also provides ongoing resources and training after the initial new hire period. Lower is committed to fostering a diverse and inclusive workplace where everyone feels valued and respected, and we welcome further feedback and suggestions on where we can further improve our efforts for diversity and inclusion.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

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Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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