Clueless - Senior Loan Originator Lower Employee Review

1.0
Nov 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Met a lot of great people

Cons

Management was oblivious to the market. Hired incompetent people which had a direct affect on customer service. They are trying to rebrand now but the damage has already been done. Realtors, employees and customers…STAY AWAY!!

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Lower Response
2y
Thank you for taking the time to leave a review and we agree that we have a dynamic group of people working at Lower! Regarding your con, if you look into research, you will see that industry experts did not predict the turn of events that occurred in the market in 2022 into 2023. Fannie Mae had forecasted in 2022 that rates would fall to an average of 4.5% in 2023 which didn’t come to fruition. It is inaccurate to say that Lower’s management was oblivious to the market when industry forecasts couldn’t even predict the market. Our leaders are very well aware of the market, and the great thing about Lower is we’ve been able to adjust quickly to navigate the market swings. We understand that the fluctuating and fast-pace of the mortgage industry is not for everyone, but our training team and leaders work hard to ensure that all new hires have the proper training they need to be successful.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

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Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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