Review - Mortgage Processor Lower Employee Review

2.0
Jan 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Good people. Smaller company feel.

Cons

Systems cumbersome. Underwriting over conditions files. Very conservative underwriting on income and too many redundant and "feel good" conditions. Can't get any help outside of 9-5 from departments. Most other places I have worked things can get done after regular business hours.

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Lower Response
2y
Thank you for taking the time to leave a review. We are happy to hear you enjoy the people you work with as Lower takes a lot of pride in our staff and company culture! We understand that there can be frustrations when a file has conditions that you may not agree with, but our underwriting team does an extensive job so that there are less likely issues to occur before closing and ensure that the loan is attainable and in the best interest for the borrower. There are also many cases where we have staff rushing closings to help a borrower at 6, 7, or even 8p at night. However, we do also want our employees to have a work/life balance and we cannot have that if the expectation was that employees needed to be reachable at all hours of the day. If you have other suggestions, we encourage you to reach out to our HR team.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

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Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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