A breathe of fresh air - Senior Manager of Customer Success Lucid Software Employee Review

5.0
Jul 16, 2019
Recommend
CEO approval
Business Outlook

Pros

- Amazing and transparent leadership focused on culture. - High performing team with reasonable work/life balance expectations. - Great cross-departmental working relationships.

Cons

- As with most scaling companies, structured career progression tends to be more ambiguous than some would like it to be.

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Lucid Software Response
6y
Thank you for your review! Appreciate you highlighting how our teams work cross-departmentally. We're very proud of the teamwork that exists within our company, and it's because of great employees like you that help us maintain such a great culture. -Kat

Explore other reviews about Lucid Software

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company, great people, great management

Cons

Internal processes are sometimes harder

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very strong mentorship program - Very nice people - Some VERY good engineers, PMs, and designers

Cons

- Pay isn't competitive outside of Utah (but hey, at least we're hiring) - Like most other companies at our size, your success and satisfaction largely depend on the team you're on - Sales and product/eng could probably be better aligned to inform product decisions - Like most other SAAS companies, we're investing A LOT into AI. This could bite us in the future (I personally think we're in a bubble, and the consequences of over-investing will be very painful once it bursts)

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