More cons than pros - Anonymous employee Lumanity Employee Review

3.0
Oct 26, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All of the people are great - welcoming, friendly, supportive and an all round lovely bunch. A lot of focus on training and development when you first join with space given to ease yourself into projects. Solid service offerings with a great reputation among existing clients / the industry due to all of the great brain power

Cons

High staff turn over. Not enough scope for accelerated personal development on projects; senior leaders 'own' client relationships with limited opportunities for other staff members to get involved. Culture has taken a complete nosedive in recent years with an overworked staff and limited compensation to employees. Values have become that of business over people with consistent focus on targets rather than a healthy and happy workforce. Senior management is all talk and no action e.g., complaints being ignored against problematic staff. Due to the takeover from private equity the organization is constantly shifting internally making it hard to keep up. At times they are trying to run before they can walk, without the proper infrastructure in place to meaningfully support the staff who actually have to deliver the work

Explore other reviews about Lumanity

5.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

great team, interesting work, solid benefits

Cons

challenging market driving slow sales, but seem to be picking up

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

don't recommend Lumanity to anyone

Cons

The onboarding and training process did not meet my expectations. I was told during the hiring process that I would receive structured training, but in practice this never materialized. Although there was a training plan available, it was not actively followed or prioritized by my manager. From my first week, I was assigned to multiple client projects with minimal guidance and was expected to learn independently while meeting demanding deadlines. The workload was often very heavy, with several concurrent projects and, at times, multiple deliverables due on the same day. For someone new to the company and medical communications, this created a steep learning curve and made the transition unnecessarily challenging. In my experience, work-life balance was poor. Tight deadlines and high workloads frequently resulted in long working days, and it was common to see colleagues working from early morning until late at night, particularly during busy periods. The pace of work often felt unsustainable.

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