Truly demoralizing - Medical Writer Lumanity Employee Review

1.0
Aug 3, 2023
Recommend
CEO approval
Business Outlook

Pros

WFH options, decent pay, decent PTO

Cons

The way timesheets work here, you’re often left either overworked or without billable time, and either way, as a writer, you’re punished for it. Company focus is entirely on output and productivity with no helpful feedback given to the actual quality of your work. Toxic and mean behavior is allowed on teams. Micromanagement is common. Senior members of the team are often uncommunicative and overworked, and junior members of the team are left out of discussions. Writers are kept isolated from one another on projects. Poor communication means that things may change on the fly and projects will go over budget. Few opportunities to do engaging work, the work you are given is mindless and repetitive. Path for career progression is unclear. Would not recommend working here, especially if you’re just starting out in your career.

avatar
Lumanity Response
2y
I want to express my sincere gratitude for taking the time to share your valuable insights and experience with us. Your candid review has provided us with a deeper understanding of areas where we need to improve and align our efforts to create a more positive work environment. Your commitment to our organization and colleagues shines through, and I am truly appreciative of your dedication to helping us grow. I want to acknowledge that reading your review has been an eye-opening experience. Your observations reflect a misalignment with the values and standards that we strive to uphold at Lumanity. It's evident that you care deeply about our organization, and I believe your feedback is a testament to your genuine concern for the well-being of both our team members and the company as a whole. In order for us to comprehensively address the issues you've raised, I encourage you to reach out to your HR department to provide additional details about the challenges you've been facing, including feelings of isolation, burnout, and toxicity. Your insights are invaluable, and a deeper understanding of your perspective will enable us to take more meaningful and effective actions to foster a supportive and collaborative environment at Lumanity. I also urge you to engage in conversations with your manager, HR business partner, or senior leadership. These individuals are committed to ensuring transparency and open communication regarding career progression opportunities within Lumanity. We take great pride in nurturing professional growth and development for our employees, and your input will help us refine our approach to better meet your needs and aspirations. Please rest assured that we take your feedback very seriously. Constructive criticism like yours is a catalyst for positive change, and we are dedicated to leveraging such insights to drive continuous improvement across all aspects of our organization. While Lumanity is thriving, we acknowledge that the current market conditions present challenges, and we are fully committed to meeting productivity and revenue targets. Our collective success will pave the way for a brighter future for our company and its valued employees. I want to emphasize that our pursuit of success never comes at the expense of our employees' well-being or the quality of our work. Balancing these priorities is of utmost importance, and we remain committed to ensuring a healthy work-life equilibrium for everyone at Lumanity. Your feedback will be carefully managed and integrated into our ongoing efforts to enhance our workplace culture. Once again, thank you for your courage in sharing your thoughts with us. Michael Parisi, Global President of Medical Strategy and Communications

Explore other reviews about Lumanity

5.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

great team, interesting work, solid benefits

Cons

challenging market driving slow sales, but seem to be picking up

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

don't recommend Lumanity to anyone

Cons

The onboarding and training process did not meet my expectations. I was told during the hiring process that I would receive structured training, but in practice this never materialized. Although there was a training plan available, it was not actively followed or prioritized by my manager. From my first week, I was assigned to multiple client projects with minimal guidance and was expected to learn independently while meeting demanding deadlines. The workload was often very heavy, with several concurrent projects and, at times, multiple deliverables due on the same day. For someone new to the company and medical communications, this created a steep learning curve and made the transition unnecessarily challenging. In my experience, work-life balance was poor. Tight deadlines and high workloads frequently resulted in long working days, and it was common to see colleagues working from early morning until late at night, particularly during busy periods. The pace of work often felt unsustainable.

1
See reviews by: Helpful|Rating|Date|All