Employees are being abused and it's not OK - Anonymous employee Lumanity Employee Review

1.0
Feb 8, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some amazing people who genuinely care about their clients, work quality, and their colleagues.

Cons

You can expect a high-stress, disorganized environment with long hours and low pay. Upper management is a lot of talk when it comes to improving these issues, however, I never saw any improvements during my time there. More and more people are leaving, resulting in extra work for the people who are left behind. People are asking for help and they are not getting the support and help they need.

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Lumanity Response
2y
Thank you for taking the time to share your feedback about your experience working with us. We sincerely appreciate the insights provided by our current and former employees, as it helps us identify areas for improvement. We're pleased to hear that you encountered some amazing colleagues who are passionate about the work and care deeply about their clients and each other. That culture of dedication is something we strive for and hope to nurture across the organization. However, we are concerned to read about the high-stress, disorganized environment, long hours, and lack of support that you and your colleagues experienced. Providing a sustainable, well-resourced work environment where our team members can thrive is a top priority for us. Thank you again for taking the time to share your review. We are committed to fostering a positive work environment where all employees can thrive. Molly Dunifon Head of Talent

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5.0
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great team, interesting work, solid benefits

Cons

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1.0
Jul 6, 2026
Recommend
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Pros

don't recommend Lumanity to anyone

Cons

The onboarding and training process did not meet my expectations. I was told during the hiring process that I would receive structured training, but in practice this never materialized. Although there was a training plan available, it was not actively followed or prioritized by my manager. From my first week, I was assigned to multiple client projects with minimal guidance and was expected to learn independently while meeting demanding deadlines. The workload was often very heavy, with several concurrent projects and, at times, multiple deliverables due on the same day. For someone new to the company and medical communications, this created a steep learning curve and made the transition unnecessarily challenging. In my experience, work-life balance was poor. Tight deadlines and high workloads frequently resulted in long working days, and it was common to see colleagues working from early morning until late at night, particularly during busy periods. The pace of work often felt unsustainable.

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