Good Pay, annoying process changes - Broadband Technician Lumen Employee Review

3.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. Plenty of hours. Wish there was some sort of bonus program for top preformers.

Cons

Though the benefits keep going higher with every contract negotiation and the pay increase doesn’t offset it.

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Lumen Response
9mo
Thank you for taking the time to write a review. We’re glad to hear that you found value in the benefits and opportunities Lumen offers. We appreciate your feedback regarding process changes, compensation, and the importance of recognizing top performers. In support of team, trust, and transparency, Lumen is committed to equitable pay for employees, across gender and race, doing substantially similar work based on skill, effort, responsibility, and working conditions. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. We appreciate your feedback and wish you all the best as you continue on with your career.

Explore other reviews about Lumen

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture very good people

Cons

Tech stack is a little shaky

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Lumen Response
1mo
Thank you for your insight into working at Lumen. We value your input. We recognize how tack stacks can be shaky. We're committed to helping our leaders grow so that we can all succeed together. We're glad you enjoy our culture and people. Thank you again for your feedback. We're happy to have you on the team!
4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Lumen Response
2d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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