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      Lumen

      Engaged Employer

      Lumen reviews

      Good intro job - sales supoort Lumen Employee Review

      4.0
      Nov 19, 2025
      Sales supoort
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great support team & learning and growth potential

      Cons

      Hard to dive into different sectors of the company or market just with this role

      avatar
      Lumen Response
      6mo
      Thank you for sharing your feedback with us. We want to hear from people like you to learn how we can do better. Diving into different sectors can definitely be challenging. We believe in helping everyone to reach their full potential. We're glad to hear that you value our supportive team and growth opportunities. Thank you for the work you do with us!

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      10h
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      Jun 24, 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      10h
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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