4.0
Aug 3, 2011
Current employee
Recommend
CEO approval
Business Outlook
Pros
Great products and services. Great Benefits.
Cons
Slow to act on keeping up w/ latest and greatest technology. Old "Bell" mentality. But slowly catching on.
Good company...but has the potential to be GREAT - Field Technician Lumen Employee Review
Aug 3, 2011
Explore other reviews about Lumen
Jun 24, 2026
Lumen Response
1dThank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
Jun 24, 2026
Lumen Response
1dThank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.