No trust in Executive Leadership; most employees have never recovered from salary cuts - Facilities Coordinator/Project Manager Lumen Employee Review

1.0
Aug 10, 2011
Recommend
CEO approval
Business Outlook

Pros

If your current Management strean supports you, you could have a great work/life balance. Benefits aren't the worst around. Good people within the company trying to make the company better with great ideas.

Cons

Management doesn't share information so you could be left in the dark about a major decision for 2-3 months at a time. Salary cuts during EMBARQ acquisition deos not sit well with legacy EMBARQ associates. Too many acquisitions at one time. Aquisition of Qwest has begun and integration from EMBARQ aquisition is not 50% complete yet. The culture is not one of autonomy.

Explore other reviews about Lumen

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture very good people

Cons

Tech stack is a little shaky

avatar
Lumen Response
1mo
Thank you for your insight into working at Lumen. We value your input. We recognize how tack stacks can be shaky. We're committed to helping our leaders grow so that we can all succeed together. We're glad you enjoy our culture and people. Thank you again for your feedback. We're happy to have you on the team!
4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

avatar
Lumen Response
1d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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