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      Lumen

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      DO NOT work for Centurylink in New Mexico - Field Technician Lumen Employee Review

      2.0
      Nov 12, 2011
      Field technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hourly pay rate is good. The hourly salary will enable one to support a family. Anymore, it is rare that a Corporation will actually compensate its employees with a salary that exceeds the minimum standards of poverty as defined by the U.S. Gov't.

      Cons

      For current employees or applicants for emplyment at Centurylink, DO NOT accept ANY employment offer in New Mexico! New Mexico's management at all levels is is confused and deluded. If you are willing to be an unethical and dishonest employee, come to New Mexico and work for Centurylink! You will do well and have a job for life! For people that desire some form of job satisfaction/fulfillment, seek employment in the State of Washington.

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      2d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      Jun 24, 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      2d
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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