Pros
Purchased a good company (Qwest) and proceeded to undo everything they had built by not understanding the business. They pretty much leave the federal market alone in the DC Area since they don't understand what we do. Pay was competitive for Salaried Technical Professionals brought over from Qwest (See Benefits warning below). Raises were better than Qwest and bonuses were good at about 5% per year.
Cons
If you are a socialist/communist you will like their benefits plan. They claim it is competitive and that is B.S. Under Qwest in 2012 I paid $2.2k/yr for family HDHP Medical,Dental and Vision, once CTL took over in 2013 they increased the cost to $6.4k/yr (204% increase), and changed the vision plan to a worthless one. The costs should have gone down or stayed the same since they had a larger pool of employees than Qwest. Amazingly profits went up when they reduced their share of employee benefits costs. When they did this they declared that they would apply pay banding to employee benefits costs so that those who are salaried professionals and managers who make more money, pay a larger share of benefits cost to help defray the cost of benefits for lower paid employees. How generous of them to steal my wages to pay for someone else, so much for the company values of Honesty, Integrity, blah, blah, blah. Just a note of warning to new hires to ask for the actual benefit costs when negotiating your pay, and discount any offers by the excessively high cost of benefits. Not sure that they know how to change to be competitive in the new IT technological climate, this ain't good ole telecom anymore.
