Monroe has no idea how to run a large company - Sales Consultant Lumen Employee Review

2.0
Jun 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Great pay Good benefits Good co workers

Cons

no training except web based which is worthless centurylink leadership is clueless about fiber technology they only want to sell dsl and pots line. company is broke, out of money, cannot compete with the other providers. total lack of trust between leadership and employees. Leadership will not listen to anyone about improving the business. Come 2013 all pay will be cut for former Qwest employees to match the CL employees.

Explore other reviews about Lumen

5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent work life balance and family friendly

Cons

Not enough growth in the field tech position

avatar
Lumen Response
8mo
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

avatar
Lumen Response
5d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
See reviews by: Helpful|Rating|Date|All