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      Started with Qwest & transitioned with the CenturyLink merger - Anonymous employee Lumen Employee Review

      1.0
      Aug 31, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very little pros to working for CenturyLink

      Cons

      The company is in over their head! Upper management has very little faith in managers or supervisors - they macro manage all employees rather than trusting them to lead their teams. Very cheap, pay is way lower than it was with Qwest. The company favors their Legacy CenturyLink employees. The future doesn't look bright for Legacy Qwest employees. Upper management doesn't follow company principles.

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      5.0
      Oct 17, 2025
      Field technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work life balance and family friendly

      Cons

      Not enough growth in the field tech position

      avatar
      Lumen Response
      8mo
      Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
      2.0
      Jul 1, 2026
      Financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, good health insurance

      Cons

      Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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