Pros
Good benefits Dental and Vision thought the Medica was too high costly, 401K matching 3% the company I’m with now matched 6% dollar for dollar, flextime is good.
Cons
Horrible to their employees, they tell you your goal is to sell like this is a sales jobs but it’s more customer service, the service is horrible, the majority of the calls that come through are customer complaints, billing, technical issues, techs no show for appts of new install and technical repair. When customers call in complaining about bad service and ask for adjustments and if we refuse they Esc to mananagement leads don’t want to take calls when customers escalate to a Sup telling us to give adj and we recently had a meeting on adjustments and how much over the amount has been given therefore causing the company to lose so much money in the millions but we are punished for it because I’ve been with the company well over a year and never got a raise!
