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      Lumen

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      Lumen reviews

      Business Development / Account Director - Anonymous employee Lumen Employee Review

      1.0
      Jul 13, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. This place was terrible since day one.

      Cons

      What a terrible company to work for. I've worked at a number of places but have never worked at any firm so full of redundant middle managers who find validation by treating their employees poorly. They're disrespectful to people's time and do not provide the resources you need to succeed. Working here sets you up for failure.

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      3w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      2.0
      Jul 20, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Benefits are great, medical coverages are great and there are a few plans to choose from that makes sense for you. Prescription coverage has changed a bit over the years and declined a bit but still within reasonable expectations. The additional perks and benefit services are great, lots of savings and reimbursement options. - teams are great and collaboration is necessary, but easy when you work with great people

      Cons

      - stability is a large concern for most of the population, as with any transformation and AI focused company there is a gap in the value of people vs. the value of time and money. It never used to be this way.

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