Worst company for a productive resource - Software Test Engineer Lumen Employee Review

1.0
Sep 5, 2018
Recommend
CEO approval
Business Outlook

Pros

No work only politics. So if you don't want to work and good in playing politics this is the right place.

Cons

Completely incompetent and non technical leads and managers who are actually creating hindrances in the productivity of a team and good resources rather than adding any value for the organization especially in the testing team in Bangalore center. You will work for the onshore team but will get ratings and appraisals from your offshore leads and managers who have no idea whats going in the project and is completely based on bootlicking. I have worked under leads with 10-15 years of experience handling a team of 20+ testers who can't even write a Select SQL query. The only motive of them is to save their position as long as they can and loot the company and they can go to any level in doing that. They are on a constant look out to steal your credit and portray the higher management that its their hard work rather than yours and if you resist they will gang up and make your every single day miserable in the company. So if you are a person with all the zeal and motivation to learn something and passionate and loyal about your work, this company is not for you.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
3w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Cons

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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Lumen Response
1w
Thank you for sharing your feedback with us. We value your input. We're disappointed to hear about your experience at Lumen. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further. We're glad you value our medical benefits and AI integration. Thank you again for your feedback. We appreciate your hard work!
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