Pros
It's a small paycheck and health insurance if you're desperate.
Cons
Biggest Con THEY DO NOT PAY YOU YOUR COMMISSIONS. They come up with all kinds of excuses that they weren't able to calculate it correctly, do to their system or . . . They are behind 6 months in paying them out. Also started out with no cap on commissions and once people started to make decent sales they capped your commission. So if you sold over a certain amount you don't get paid it, all the while the company is making that money month after month from the customer. They are very unethical in most of their practices and HR is no where to be found, there's an ethics hot line to call but goes on deaf ears. People have had money stolen out of their purses and NO ONE does anything about it. The building is full of rats and cockroaches, just over all really dirty and VERY out dated. And seriously I have never worked for a large corporation that didn't provide free coffee, seriously. This is a call center gig it's not sales your tied down to the phone, they want you to sell anything you can even if your able to provide the customer with a lower monthly bill it's discourage to never do that. A lot of customers are bundled wrong just so the sales person can get a larger sale. I'd say at least 2 people a week quit or they get fired cause they didn't make quota for the month. They have sales training on a regular basis just to back fill all that leave. Most of friends with management so if you apply to another department don't plan on getting it unless you know the manager. CenturyLink is the most unethical place I have ever worked. Don't do it . . .
