The modern day post office- where talent goes to die - Account Director Lumen Employee Review

1.0
Aug 19, 2019
Recommend
CEO approval
Business Outlook

Pros

You can literally do anything that you want with your schedule. No one either genuinely knows or cares that you exist, and all the way up the chain your bosses will be doing the same thing: mailing it in and faking it until they make it. You could probably say you had a doctors appt every single day and no one would remember, or perhaps even ask if anything is wrong

Cons

If you have any talent at all, you will view Centurylink as a complete joke. It’s a great place to get a paycheck for doing the bare minimum, but if you have any ambition or any original thoughts in your head, this place is probably not right for you.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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