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      Lumen

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      Centurylink - Activation Tech I Lumen Employee Review

      2.0
      Nov 15, 2019
      Activation tech i
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you want to work, work, work this is the company for you.

      Cons

      They lock you into a position and salary and there is very little room for upward mobility. The company from my perspective is structured in a way that ensures that they do not have to give anybody a raise or bonus. No matter how hard you work management doesnt seem to want to pay you for your dedication.

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      3.0
      Jul 3, 2026
      Critical operations engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay Company provided vehicle Company provided devices Team collaboration You call the shots for vendor oversight If you don’t like it, you have a say Managing without employees Growing exponentially = future opportunities Hybrid work

      Cons

      Process of equipment repair/replace M-F on call Narrow vendor selection list Lazy techs & difficult techs

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