Thrown to the wolves - Local Network Engineer II Lumen Employee Review

2.0
Jan 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent health insurance and benefits

Cons

Work environment, constant changing of work flows, high turnover and constant threat of being laid off

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Lumen Response
5y
Thank you for taking the time to leave us a review. We have confidence in our leadership team and their ability to drive positive change throughout the company to help us maintain our position as an industry leader. Unfortunately, at times that means reorganizations are needed to drive this change. Those decisions are difficult and not something we take lightly.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
4w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Benefits are great, medical coverages are great and there are a few plans to choose from that makes sense for you. Prescription coverage has changed a bit over the years and declined a bit but still within reasonable expectations. The additional perks and benefit services are great, lots of savings and reimbursement options. - teams are great and collaboration is necessary, but easy when you work with great people

Cons

- stability is a large concern for most of the population, as with any transformation and AI focused company there is a gap in the value of people vs. the value of time and money. It never used to be this way.

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