Has been good to me for a long time - Supervisor Local Network Implementation Lumen Employee Review

4.0
May 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Providing Cutting edge solutions to our customers. 401K, Health insurance, health plan to help you earn money and stay/get healthy, tuition assistance.

Cons

It seems the leadership wants to eliminate employees and contract out all of their business. Frequent reductions in work force, some voluntary some involuntary.

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Lumen Response
5y
At Lumen, we are leveraging our industry-leading platform to help further human progress through our AMAZING technology. We are continually working to simplify and streamline our processes, systems, and tools to improve the overall employee experience and continue to meet our customers’ unique demands. Thank you for leaving us a review.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
4w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Benefits are great, medical coverages are great and there are a few plans to choose from that makes sense for you. Prescription coverage has changed a bit over the years and declined a bit but still within reasonable expectations. The additional perks and benefit services are great, lots of savings and reimbursement options. - teams are great and collaboration is necessary, but easy when you work with great people

Cons

- stability is a large concern for most of the population, as with any transformation and AI focused company there is a gap in the value of people vs. the value of time and money. It never used to be this way.

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