Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lumen

      Engaged Employer

      Lumen reviews

      Constantly understaffed - Network Implementation Engineer Lumen Employee Review

      3.0
      Jul 22, 2021
      Network implementation engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly environment, International company, Leading player in modern communications

      Cons

      Previously well-documented processes and procedures replaced by "ask your peers for guidance".

      avatar
      Lumen Response
      4y
      Lumen has a strong history of growth through strategic acquisitions. We are continuing our integration journey and will keep our focus on ensuring Lumen remains a great place to work with an inclusive employee-focused culture. We have invested heavily in our training programs and work hard to provide our employees with all the knowledge and resources needed to excel in their roles. As a current employee, if you have specific concerns you would like to discuss please reach out to us at CTLHRActionTeam@lumen.com.

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      23h
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      Jun 24, 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      23h
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Lumen jobs | Lumen salaries | Lumen benefits | Lumen interviews | Lumen conversations
      Lumen reviewsLumen Network Implementation Engineer reviewsLumen review