Its a garbage company never ever join. You don't know when you will be terminated. - Software Development Engineer (SDE) Lumen Employee Review

1.0
Oct 28, 2021
Recommend
CEO approval
Business Outlook

Pros

WFH is allowed. USA counterpart are very helpful and cool Free Cab

Cons

My recommendation JAVA DEVELOPER never join this company and this telecom domain. Mass Resignation because of unsuitable work environment. No Work Life Balance Bad Timing Automatically disease will stuck to your body All Legacy Products and nothing to learn here. Dumb Managers always doing high level of politics so they can save their job. No proper KT and even u dont get support from Technical Lead. Technial Lead in team are garbage u dont expect support most who stayed in the company more then 10 years are former QWEST employee. Technical Lead can save the resource who do better boot lick. At least one team member from team they target to fire by putting in PIP by giving bad rating. Hire and Fire Policy. People are absconding after 2-3 months after understanding the scenario.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
3w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Cons

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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Lumen Response
1w
Thank you for sharing your feedback with us. We value your input. We're disappointed to hear about your experience at Lumen. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further. We're glad you value our medical benefits and AI integration. Thank you again for your feedback. We appreciate your hard work!
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