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      Lumen

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      Lumen reviews

      Longest 7 weeks of my life - Vertical Marketing Manager Lumen Employee Review

      1.0
      Feb 16, 2022
      Vertical marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have nothing positive to say about this company.

      Cons

      From the onboarding (or lack there of) working with this organization was a disaster. I had three bosses from the time I accepted the role to the time I left (a total of 9 weeks, 7 working). I was brought on to work for a new venture--LDV--and told to operate like a start up within an enterprise. Good luck.

      Explore other reviews about Lumen

      5.0
      Mar 9, 2026
      Field technician iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/life balance, generous paid time off, flexibility to get to appointments as needed, a revamped short term incentive program. Lumen's leadership has really transformed the culture and put the company on a form foundation for growth.

      Cons

      They are still working on systems integration and combining the multiple companies that were merged into the current company. Leadership has made it a priority to invest the resources necessary to integrate the systems, workflow management. At this point the changes are starting to become evident.

      avatar
      Lumen Response
      3mo
      Thank you for your transparency about your experience. We need feedback like yours to continue to make Lumen a great place to work. We recognize that system integration is challenging. We're committed to prioritizing smooth changes and are always looking to provide support and guidance throughout. We're glad you're enjoying work-life balance, PTO, incentive programs, leadership, culture, and growth opportunities. We believe in helping everyone to reach their full potential. Thank you for being part of the Lumen team. We're glad to have you on board with us!
      3.0
      Jul 3, 2026
      Critical operations engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay Company provided vehicle Company provided devices Team collaboration You call the shots for vendor oversight If you don’t like it, you have a say Managing without employees Growing exponentially = future opportunities Hybrid work

      Cons

      Process of equipment repair/replace M-F on call Narrow vendor selection list Lazy techs & difficult techs

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