Terrible for employees that have been there a long time - Senior Lead Engineer Lumen Employee Review

1.0
Mar 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Medical benefits Time off Work/Life balance Co-workers are great (not managers)

Cons

This is a long list When you are first hired they treat you very well. After you are in the door don't plan on a yearly raise. It is an actual policy that merit raises are no longer. You will only get a raise if you are buddies with the manager and even then the company limits how many people get a raise. Older employees are in an uphill battle here. Lumen will try any means possible to squeeze you out. No raises, then as you get older your yearly reviews get worse. Speaking of reviews they are a joke. The business dictates how many people on your team get certain ratings in the 9-block. 1 person must get a 4, limited 5s are permitted and anything higher is very limited. Since level3 merger the management is awful. There are some manager that are very childish and hold grudges against people for stupid things. Lumen talks a big game on their diversity, but what they say and what they do are very different things. Being disabled is a real disadvantage at Lumen.

Explore other reviews about Lumen

5.0
Nov 23, 2025
Recommend
CEO approval
Business Outlook

Pros

The people are friendly and helpful, the work is engaging, deadlines are flexible, collaboration is smooth

Cons

Moves slow at times, contractors are unreliable, projects can be delayed or outright scrapped after being worked on

2
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Lumen Response
6mo
Thank you for leaving a thoughtful review about your time at Lumen. We need feedback like yours to continue to make Lumen a great place to work. It's important to us that our teams are reliable, so we're sorry to hear that you faced some challenges. We're glad to learn that you took advantage of our supportive community and found your work engaging! We wish you all the best as you continue on with your career.
2.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Cons

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

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Lumen Response
3w
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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