Join if you are desperate or have no long term goals - Software Engineer Lumen Employee Review

2.0
Jul 7, 2015
Recommend
CEO approval
Business Outlook

Pros

1) Few legacy projects are stable, has been going on the same since a handful of years. 2) High job security, since firing is virtually unheard of. 3) Average-decent compensation, but hikes are on the decline these days. 4) Flexible work timings with cab services, leave policy is good.

Cons

1) No scope for real development, most of the projects are just being upgraded to present technology which are still lagging behind. 2) Most of the newly appointed resources are of lower skill, just to handle the maintenance of legacy projects. 3) Recent acquisitions have made the budget tighter, resulting in cost cutting, lower compensation and virtually zero employee appreciation. 4) Managers and higher level have been here too long and are very slow paced when it comes to project initiation & execution. 5) Hikes and promotions are visibly biased. 6) HR department is adding no value to the organisation and is non-existent/non-reachable to the employees. 7) Future of the company is not secure, core revenues are declining and the India Division is looking to step into IT services for sustenance. 8) Too much anomaly in work. Some teams slog for long hours and weekends to meet deadline, while few teams seem totally jobless. 9) Stagnation of career path. A whole bunch of people have been here for ages, yet not promoted.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
3w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Benefits are great, medical coverages are great and there are a few plans to choose from that makes sense for you. Prescription coverage has changed a bit over the years and declined a bit but still within reasonable expectations. The additional perks and benefit services are great, lots of savings and reimbursement options. - teams are great and collaboration is necessary, but easy when you work with great people

Cons

- stability is a large concern for most of the population, as with any transformation and AI focused company there is a gap in the value of people vs. the value of time and money. It never used to be this way.

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