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      Lumen

      Engaged Employer

      Lumen reviews

      Run - Sales Director Lumen Employee Review

      1.0
      Mar 15, 2023
      Sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      People in this company are fantastic with the exception of the SLT

      Cons

      New SLT really has a pie in the sky idea on how they are going to right the ship. Morale is at an all time low and they keep telling team that the next 2 years are going to be rough. I do NOT recommend coming here now. Feeling is that they are forcing people out with a bad comp plan, poor training and constantly asking for the same info that they will get them to leave without paying severance.

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      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      2.0
      Jul 1, 2026
      Financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, good health insurance

      Cons

      Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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