Lacks diversity - Software Developer Lumen Employee Review

1.0
May 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy to blend into the company and disappear.

Cons

The IT department at Lumen lacks diversity. When I worked at Lumen as a software developer, my lead, my manager, my director, and my VP were not Americans. Almost all of my peers were not American either. A few months after I left, the American CIO was replaced with a CIO who is not American. I would be happy if many nationalities were represented. But only one nationality is crowding out all other nationalities, including Americans. Bless their hearts, these folks put up with subhuman working conditions. Long hours. Early mornings. Late nights. No documentation. Lack of tools. Tremendous management hypocrisy - pretending to care about employees when they don't care..

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, good health insurance

Cons

Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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