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Lumen

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Lumen reviews

Not Great - Director Lumen Employee Review

3.0
Jan 15, 2024
Director
Recommend
CEO approval
Business Outlook

Pros

There are some great leaders in the organization, and if you're identified as a very strong performer than you can do well.

Cons

The company as a whole really does not value their workforce. I was lucky to be considered a top performer and I was rewarded well for it, but if you're in the other 80% of people then there are no raises, poor bonuses, and continual overwork as they try to do more and more projects while cutting necessary headcount.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Project coordinator
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

avatar
Lumen Response
1mo
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Benefits are great, medical coverages are great and there are a few plans to choose from that makes sense for you. Prescription coverage has changed a bit over the years and declined a bit but still within reasonable expectations. The additional perks and benefit services are great, lots of savings and reimbursement options. - teams are great and collaboration is necessary, but easy when you work with great people

Cons

- stability is a large concern for most of the population, as with any transformation and AI focused company there is a gap in the value of people vs. the value of time and money. It never used to be this way.

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