Pros
Competitive salary, flexible work schedule, work from home occasionally, good benefits, great vacation and holidays off, great work / life balance, great camaraderie with colleagues within the team and across different departments, trustful managers and directors. The company paid for me to relocate, they paid for my PMP certification, offered training courses that I took advantage of and have supported my career goals.
Cons
Lots of red tape and sometimes focused on projects that were more politically motivated than revenue motivated. With the recent layoffs occurring across the company due to the merger with CenturyLink, there has not been a good transition put in place to ensure that gaps and fallouts don't become an issue, negatively impacting the quality and customer experience. Sometimes upper management wants to do too much in a short amount of time in a dept that is understaffed (because of the layoffs and natural attrition) and this causes too confusion and a lot of inefficiencies.